FAQ
Your safety and comfort is our number one priority and in the event of inclement weather, we will offer you a full refund. The captain will make that decision and we will contact you prior to the cruise departure.
Darling does have a very small restroom (head) onboard however we encourage you to use the facilities prior to boarding.
Sunscreen, hat, light jacket, sunglasses, camera. Darling is a mostly open boat so please plan accordingly. We also ask that spray sunscreen not be applied while on the boat to prevent surfaces becoming slippery. In the event of cooler weather, we have a selection of cashmere throws on board to keep you comfortable.
Soft soled shoes are preferred but we know that shoes can make the outfit. We will ask that you remove any shoes with heels while boarding to ensure your safety, and know that your pedicured toes will enjoy the feel of our teak cabin sole (floor).
Darling Charters is pleased to provide elegant snacks and a select of cold beverages for all guests.. We are happy to speak with you about additional catering options if desired.
Your safety is very important to us. Life jackets and all safety equipment is on board. In addition, we require children under the age of 13 wear a lifejacket while on board. Children sized life vests will be provided, or you are welcome to bring your own if that is more familiar for your child. Your Captain is a US Coast Guard certified captain and very experienced yachtsman and lifelong sailor.
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Cancellation Policy
All cruises are fully refundable up to 72 hours prior to departure. In the event of inclement weather, your cruise is fully refundable (this includes rain, high winds, or any weather that the captain deems is not safe to leave the dock). If you need to cancel within 24 to 72 hours prior to departure, there is 50% cancellation fee. Within 24 hours, you are responsible for the full charge of the cruise.
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Departure & Arrival
Cruises operate from our convenient Eastport location near many great restaurants and bars. We can also arrange to pick up/drop off from a private residence/business in the Annapolis area, or from the Annapolis city dock (for a small added charge).
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Terms and Conditions
In order to embark on a charter with Darling Charters LLC, you agree to the foregoing TERMS AND CONDITIONS. Please read this important information carefully and review with all guests who will attend prior to charter.
Number of Guests: The Coast Guard sets this limit and the maximum number of guests we are allowed is six (6), in addition to the Captain (and crew if applicable). Children (regardless of age) are included in this total.
Life vests: Life vests are provided for all guests. In addition, children under the age of 13 must wear a life vest at all times. We have children sized life vests on board, but feel free to bring your own USGA approved life vest if your child will be more comfortable with that.
Cancellation: Your charter is booked for a specific date and time. We appreciate that sometimes plans change. If you need to cancel, your charter fee is fully refundable if cancelled 72 hours of more before your charter. If cancelled within 24 & 48 hours, we will refund 50% of your charter fee. There are no refunds if cancelled within 24 hours of your charter.
Weather: Your charter will occur rain or shine. However, if we need to cancel the charter due to hazardous weather conditions such thunderstorms, heavy rain or high winds, we will happily reschedule your charter or provide a 100% refund. The Captain will make the final decision as to any cancellation and advise you as soon as possible.
Personal Responsibility:
All guests on Darling Charters agree to abide by the directions and safety instructions of the Captain at all times. Each guest is responsible for their own personal safety, health and general well-being during the charter. If a guest feels they are prone to motion sickness, they must take responsibility for their own preventative measures.
Liability and Release: All charter guests release and hold Darling Charters LLC and its Captain harmless from any liability occurring or arising from the charter. All decisions relating to the charter and operation of the vessel shall be made by the Captain, at their sole discretion. The Captain of the vessel reserves the right to disembark any guest for reckless behavior, intoxication, or if posing danger to themselves or other charter guests. Charter guests understand that no health insurance or travel insurance will be provided by the charter company, and, if they wish to be insured, they must take personal responsibility for securing their own coverage.
The fine print
We know those little details can make all the difference and want to ensure your charter is the best it can be. Please let us know if this is a special occasion (yes we can keep a secret if you are planning to ask a certain question) and we will do all that we can to help make this the most memorable experience.
Gratuities – Tips are never expected but always appreciated. Thank you!